This website is no longer in operation. If you are still affected by
this problem you may contact Dell using the information below.
For customers in the United States
Via Phone Number:
U.S. customers who are experiencing this issue, or who have paid to
replace an LCD for this issue can call the appropriate Technical Support
phone number listed below:
U.S. Inspiron Technical Support: 1-800-624-9896
Say "Technical Support"
Enter your Express Service Code or say, "I don't have it"
Is your system for Personal or Business use
Say "Notebook"
Is your system an Inspiron, XPS, Latitude or Precision
Via Dell Chat:
This is an option for customers with systems that are still under
warranty. If you are out of warranty, please contact the U.S. Inspiron
Technical Support phone number: 1-800-624-9896.
Follow this link:
http://support.dell.com/support/topics/global.aspx/support/chat/en/hardware_chat?c=us&l=en&s=gen
Enter your service tag number
For customers outside the U.S. there are two ways to reach us as well:
Via E-Mail:
Send an e-mail to vertical_line@dell.com. To help us route inquiries to
the right global contacts, please use "Vertical Line Issue, <country
name>" in the subject line of your e-mail-where <country name> refers to
the country where you are located.
Via Phone Number:
Go to support.dell.com
Choose your country or region from the drop-down list
Choose Contact Us
Choose Technical Support
Choose Call Technical Support